FAQ & Site Info
Terms of ServiceShipping Fee & Tax
Import duties, taxes and charges are not included in the item price
nor shipping charges. These charges are the sole responsibility of
Please check with your local customs office to see if VAT will be applied
to your order.
Payment should be received by seller within 3 days.
We only accept PayPal for ecrater purchases. Items will only ship to the confirmed addresses.
if you need to change address, Please Contact Us.
Customer Service & Feedback
Please provide the eBay item no. and your email address if you have placed an order.
Item will be shipped within 1 or 2 business days after payment received.
Please understand and do not blame us if the shipping time is slow.
Unexpected delays do happen during transit, and is an issue with the shipping service.
Please leave positive feedbacks and all "5-star" ratings for us once
your item arrives in satisfactory condition and please don't leave
any negative feedback before contact us if there is any problem.
When you rate the shipping time part please take international transit
We accept return for refund within 7 days of purchase if you receive
any damaged or wrong item. Please contact us and send us the photo
within 7 days and resturn to us within 14 days from the delivery date
for exchange or refund. We are not responsible if problem exceed of
this time limit.
Returned item has to be new, unworn and in its original condition.
Buyer should check the package once receiving. For registered mail
items, if the package damage during the freight, please refuse to sign
for the package and it will return to us. Contact us immediately
We will not accept any return because of personal preference and
all Shipping fee will not be returned.
For international returns, we will not reimburse for customs, import
duties taxes nor any shipping fee.
These charge are the sole responsibility of the buyer.
We reserve the right to refuse any returns for objective reasons.